Shipping policy
We want your order to reach you quickly and safely. Here is everything you need to know about how we ship.
Processing Time
Orders are processed within 1-2 business days (Monday through Friday, excluding public holidays). You will receive a confirmation email with tracking information once your order has shipped.
Shipping Options
• Standard Shipping: 5-7 business days
• Expedited Shipping: 2-3 business days
Shipping rates are calculated at checkout based on order weight and destination.
Shipping Destinations
We currently ship within the United States. International shipping is not available at this time.
Order Tracking
Once your order ships, you will receive a tracking number via email. You can use this to track your package directly on the carrier's website.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at support@authenticcollegeapparel.com within 7 days of the expected delivery date. We will work with the carrier to resolve the issue as quickly as possible.
Address Accuracy
Please ensure your shipping address is correct at checkout. Authentic College Apparel is not responsible for orders shipped to an incorrectly entered address.
Contact Information
We are here to help. If you have any questions about your order, our products or anything else, do not hesitate to reach out.
Customer Support
• Email: support@authenticcollegeapparel.com
• Website: authenticcollegeapparel.com
• Hours: Monday - Friday, 9am - 5pm EST
We aim to respond to all inquiries within 1-2 business days.
Business Address
[Your Business Address Here]
[City, State, ZIP]
United States
